Let me just say that the employee by the name of Ryan was amazing. From the moment we walked in the store to the very moment we walked out he was great. He knew everything there was to know about adult dogs as well as puppies. He was very informative when it came to food brand and quality. He was knowledgeable about what type of bones, toys, etc to give your dog and what not to give your dog. you can tell by his demeanor that he was true and sincere in offering his assistance. If you go to Petland Naperville, make sure to ask for Ryan!