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About the Privacy Policy

Thank you for visiting our website (www.petlandnaperville.com), (the “Company,” “we,” or “us”). The purpose of this site is to provide you with information about the Company, and the Company’s (“our”) products and services. This Privacy Policy is designed to help you understand the conditions in which we collect different types of information and disclose  information, as well as your rights in relation to that information, and, finally our policy regarding browser “Do Not Track” requests.

 

Who is Covered by this Policy?

The Company works with individual customers and prospective customers ages thirteen (13) and above in the United States.  The website is intended for use by United States residents and is governed by the laws of the United States. If you believe a non-United States resident or a minor has inadvertently shared information with us, please notify us.

 

What Types of Information do the Company Collect?

At various times, the Company may collect “Non-Personal Information” and “Personal Information.”  “Non-Personal Information” is information that cannot directly be connected to a specific person without being compiled with additional information.  For example, “Visitor from Wheeling, West Virginia” or “254 visitors from Wheeling, West Virginia on January 24,” in and of itself would be Non-Personal Information.  On the other hand, “Personal Information” can be directly associated with a specific person, without any additional information, such as a first and last name, an e-mail address, mailing address, or a telephone number.  For example, “John Doe of 123 Any Street, Wheeling, West Virginia,” would constitute Personal Information.  If you have questions about the distinction between Non-Personal Information and Personal Information, please contact us.

 

What is the Scope of the Policy?

The policy governs the treatment of Non-Personal Information and Personal Information obtained by us.  It is intended to be broad and informative in nature.

 

How does the Website Respond to Do-Not-Track Signals?

Major commercial web browsers allow users an option to send a “Do Not Track” signal to websites, requesting such sites not use online tracking mechanisms for the user.  If you opt through your web browser to send a “Do Not Track” signal, and our website receives the signal, our website is designed to honor the “Do Not Track” request regarding web data.  The website uses a third-party “Do Not Track” plugin on the WordPress platform.  While no third-party plugin is foolproof, we use the selected plugin through the WordPress platform because of its trusted reputation in the industry.  While we exercised our best efforts in selecting this plugin, we make no warranty regarding the effectiveness of this plugin or any other third-party security plugin.  If you have any further questions about our policy regarding “Do Not Track” signals, please contact us.

 

How does the Company use Personal Information and Non-Personal Information?

We may use your Personal Information and Non-Personal Information for a variety of purposes.  For example, at various times, if you communicate with us, you may provide your name and contact information, information about the products you are interested in, etc.  We may use your Personal Information to perform services requested by you and share information and offers with you.  We may share your Personal Information and Non-Personal Information with third-party companies.

Non-Personal and Personal information may be aggregated for purposes such as counting the number of customers, analyzing demographics, improving our services, creating better products, enabling online analytics and research, and managing our business.   We may also analyze for market research purposes Non-Personal Information such data as IP addresses, domain names, time of your visit, software and hardware attributes (including device IDs), and geographic location.

If you have any further questions about the types of information we collect, please contact us.

 

How does the Company Protect my Information?

The Company takes data security very seriously.  Information you enter on our website may be transmitted securely via Secure Sockets Layer SSL, 256 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Email is not recognized as a secure medium of communication, so we ask that you do not disclose private information by email. If you have further questions about how we secure your data, please contact us.

 

What Options do I have when you Communicate with me?

If you receive e-mail from the Company and no longer wish to receive similar messages, you may unsubscribe by clicking the “Unsubscribe” link in such e-mail.  If you are having difficulty submitting an “Unsubscribe” request or wish to report an issue, please contact us.

 

What is your Cookies and Web Beacons Policy?

We reserve the right to use cookies and beacons (sometimes known as “single-pixel gif files” or “clear gif files”) when you interact with us electronically.  Cookies are small files that are stored on your device, and that allow us to recognize prior visits, user preferences, etc.  You can alter browser settings to update your preferences regarding cookies.  The “Help” menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of the browser’s manufacturer.  However, not all features of our website may necessarily work optimally without cookies.

Beacons may be embedded in a web page or e-mail and facilitate sharing of certain Non-Personal Information and Personal Information, for example, whether a user opened an e-mail, IP address, length of time on site, pages visited, and other information.  Beacons in an e-mail can be declined by disabling HTML images or refusing HTML in your e-mail software.  If you have any further questions about our cookies and beacons policy, please contact us.

 

What is your Policy on Third-Party Data Sharing?

The website has links to its profiles on Facebook, Twitter, Instagram, Youtube, and it advertises on Google and potentially with other third parties.  Customer inquiries from this website are currently handled by Third Party Pet.  At various times, these third-party businesses collect and share analytics, auditing, research, and reporting.

This privacy policy does not govern any third-party business’s relationship to you.  Instead, the third-party business’s policy will govern instead.  Third Party Pet’s privacy policy can be found at http://thirdpartypet.com/privacy-policy/.

Personal Information and Non-Personal Information may always be shared with third parties when we believe, in our sole discretion, that doing so is required to comply with federal, state, or local law, a court order, subpoena, or other legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or potential legal claims.  Additionally, it may be shared to investigate, prevent, or take action regarding illegal or tortious acts, violations of our policies, or threats against us or any third parties.  In the event of a proposed financing, sale, insuring, assignment, bankruptcy, or other disposal of our business or its assets, such information may also be shared.

If you have any further questions about our policy regarding third-party data sharing, please contact us.

Do I have Access to my Information and what Choices do I have?

If you have questions about the types of personal information, we have regarding you, please contact us. After providing appropriate verification of your identity, you have the right to:

  • Review data the Company has about you, if any
  • Correct any incorrect data the Company has about you
  • Request we delete non-essential data the Company has about you
  • Express any concern you have about the Company’s use of your data

 

As stated above, our policy is to honor “Do Not Track” browser requests regarding web data.

 

Where will Updates to this Policy Appear?

As our business, security measures, and technology evolve, we reserve the right to update this policy at any time.  Changes to this policy will appear on this website.

 

What if I Believe there has been a Lapse in this Privacy Policy?

If you believe we are not abiding by our privacy policy in any way, please immediately contact us.

 

Restrictions on Use of Materials

This website is protected by the copyright, trademark, and other intellectual property laws of the United States and other jurisdictions. You may print copies of or download the information on this website only for your personal, noncommercial use.

You may not, without our express prior written consent:

  • Copy, distribute, or download any information on this website for any purpose other than your personal, noncommercial use
  • Copy or download the website’s designs, text, graphics, pictures, reviews,
    information, data, software, sound files, other files and the selection and arrangement the website contents
  • Copy or use any of our trademarks, service marks, logos, slogans or corporate name
  • Modify any information on this website for any reason
  • Include any part of this website in another work
  • Frame content on the website; or
  • Link or create a hyperlink to content on the website.

We reserve all rights not specifically granted herein.  If you have any questions about this policy please contact us.

 

Contact Us

Please direct any questions to our company by calling or email us from our “Contact Us Page.”

 

Last Update

Last Updated November 11, 2019

 

 

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